Privacy Policy
Last Updated: January 6, 2026
Peer Through Media LLC ("we", "us", or "our") operates the Innerloop mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information You Provide
- Email address (for account creation and communication)
- Password (encrypted and stored securely)
- Payment information (processed through Apple App Store)
- Voice recordings (if you use voice cloning features)
- Meditation prompts and preferences
- Profile information and settings
1.2 Automatically Collected Information
- Device information (model, operating system version)
- App usage data (features used, session duration)
- Log data (IP address, access times, pages viewed)
- Analytics data (crashes, performance metrics)
1.3 Voice Data
When you use voice cloning features:
- We collect voice recordings you provide
- Voice samples are processed to create a voice model
- Voice models are stored securely with encryption
- Voice data is associated with your account
2. How We Use Your Information
2.1 Service Provision
- Creating and managing your account
- Generating personalized meditation content
- Processing voice cloning requests
- Providing customer support
- Sending service-related communications
2.2 Service Improvement
- Analyzing usage patterns to improve features
- Developing new functionalities
- Debugging and fixing technical issues
- Conducting research and analytics
2.3 Business Operations
- Processing payments and subscriptions
- Preventing fraud and abuse
- Enforcing Terms of Service
- Complying with legal obligations
2.4 Communications
- Responding to your inquiries
- Sending important service updates
- Providing customer support
- Marketing communications (with your consent, opt-out available)
3. How We Share Your Information
3.1 We Do NOT Sell Your Personal Information
3.2 Service Providers
We share information with trusted third-party service providers:
- Cloud hosting (Supabase) - for data storage
- AI services (Anthropic Claude) - for meditation script generation
- Voice synthesis (ElevenLabs) - for audio generation
- Analytics providers - for app performance monitoring
- Payment processors (Apple) - for subscription management
All service providers are contractually obligated to protect your data and use it only for specified purposes.
3.3 Legal Requirements
We may disclose information if required to:
- Comply with legal processes (subpoenas, court orders)
- Enforce our Terms of Service
- Protect our rights, privacy, safety, or property
- Protect against legal liability
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
3.5 With Your Consent
We may share information for other purposes with your explicit consent.
4. Voice Data Processing
4.1 Collection and Use
- Voice recordings are collected only with your explicit consent
- Voice data is used exclusively to generate your personalized meditations
- Voice models are created to replicate your voice characteristics
- We do not use your voice for any other purpose
4.2 Storage and Security
- Voice recordings and models are encrypted at rest and in transit
- Access to voice data is strictly limited to authorized personnel
- Voice data is stored on secure servers with access controls
- We implement industry-standard security measures
4.3 Retention
- Voice data is retained as long as your account is active
- You can request deletion of voice data at any time
- Upon account deletion, voice data is permanently removed
5. Data Security
We implement robust security measures:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest (AES-256)
- Secure authentication and authorization
- Regular security audits and updates
- Access controls and monitoring
- Secure coding practices
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
- Account data: Retained while your account is active
- Meditation content: Retained until you delete it
- Voice data: Retained until you request deletion or delete your account
- Usage logs: Retained for 90 days
- Backup data: Retained for 30 days after deletion request
You can request deletion of your data at any time by contacting us.
7. Your Privacy Rights
7.1 Access and Control
- Access your personal information
- Update or correct your information
- Export your data
- Delete your account and data
7.2 Communication Preferences
- Opt out of marketing emails
- Manage notification settings
- Control data collection preferences
7.3 California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information (we do not sell data)
- Right to request deletion of personal information
- Right to non-discrimination for exercising privacy rights
7.4 European Privacy Rights (GDPR)
EEA residents have additional rights:
- Right to access personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise any of these rights, contact us at optimalcreatorllc@gmail.com
8. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Cookies and Tracking Technologies
The Service may use cookies and similar tracking technologies:
- Essential cookies for Service functionality
- Analytics cookies to understand usage
- Preference cookies to remember your settings
You can control cookie preferences through your device settings.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new Privacy Policy in the app
- Sending an email notification
- Displaying a prominent notice
Your continued use after changes constitutes acceptance of the updated policy.
13. Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours
- Describe the nature of the breach
- Provide steps to protect yourself
- Report to relevant authorities as required by law
14. Do Not Track Signals
We currently do not respond to "Do Not Track" signals from browsers, as there is no industry standard for compliance.
15. Contact Us
16. California "Shine the Light" Law
California residents may request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
17. Nevada Privacy Rights
Nevada residents may opt-out of the sale of personal information. We do not sell personal information as defined by Nevada law.
18. Consent
By using the Service, you consent to this Privacy Policy and our collection, use, and disclosure of your information as described herein.